Emission Warranties - California and Massachusetts

California and Massachusetts Emission Control Warranty Statement

Your Warranty Rights and Obligations

The California Air Resources Board and Volvo Cars of North America, Inc. are pleased to explain the emission control system warranty on your 2000/2001 Volvo passenger vehicle. In California and Massachusetts, new motor vehicles must be designed, built and equipped to meet the state's stringent anti-smog standards. Volvo must warrant the emission control system on your passenger vehicle for the periods of time listed on the next page, provided there has been no abuse, neglect or improper maintenance of your car.

Your emission control system may include parts such as the fuel-injection system, the ignition system, catalytic converter, and engine computer. Also included may be hoses, belts, connectors and other emission-related assemblies.

Where a warrantable condition exists, Volvo Cars of North America, Inc. will repair your passenger vehicle at no cost to you including diagnosis, parts and labor.

Manufacturer's Warranty Coverage

For three (3) years or 50,000 miles, whichever first occurs:

If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will be made by Volvo to ensure that your vehicle passes the inspection. This is your emission control system PERFORMANCE WARRANTY.

If any emission-related part on your vehicle is defective, the part will be repaired or replaced by Volvo. This is your short-term emission control system DEFECTS WARRANTY.

Volvo continues coverage for components covered under the short term emissions control system DEFECTS WARRANTY to four (4) years or 50,000 miles/80,000 kilometers, whichever occurs first.

Warranty Information

For seven (7) years or 70,000 miles, whichever first occurs:

If an emission-related part listed in this warranty booklet, specially noted with coverage for seven (7) years or 70,000 miles, is defective, the part will be repaired or replaced by Volvo. This is your long-term emission control system DEFECTS WARRANTY.

Owner's Warranty Responsibilities

As the vehicle owner, you are responsible for the performance of the required maintenance listed in your Owner's Manual and this booklet. Volvo recommends that you retain all receipts covering maintenance on your car, but Volvo cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance.

You are responsible for presenting your vehicle to a Volvo retailer as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed thirty (30) days.

As the vehicle owner, you should also be aware that Volvo may deny you warranty coverage if your vehicle or a part has failed due to abuse, neglect, improper maintenance or unapproved modifications.

If you have any questions regarding your warranty rights and responsibilities, you should contact Volvo Cars of North America, Inc., Customer Service Department, Rockleigh, NJ 07647 (at 1-800-458-1552) or the California Air Resources Board at 9528 Telstar Avenue, P.O. Box 8001 El Monte, CA 91731-2990, or the Massachusetts Department of Environmental Protection at 1 Winter Street, Boston, MA 02108.

Volvo's Emission System Warranty
State of California and Commonwealth of
Massachusetts Only

Volvo Cars Of North America, Inc.* (Volvo) warrants that your 2000/2001 model year Volvo passenger vehicle was designed, built and equipped to conform to applicable California or Massachusetts emission standards as specified under the Health and Safety Code 43205.

This warranty covers repairs resulting from any defect in material or workmanship which would cause any part installed on this vehicle which affects any regulated emissions to not meet these requirements or would cause the vehicle to fail to pass a Smog Check test during the applicable warranty period.

Warranty Coverage

The warranty period begins on the date the vehicle is delivered to the first retail purchaser or the initial date the vehicle is put into service, whichever occurs first. The emission warranty is transferable to subsequent owners.

The vehicle must be maintained and operated under normal use in accordance with Volvo's written instructions for proper maintenance and use, which are detailed in the Owner's Manual and in this booklet. Items and conditions listed under "What Is Not Warranted" are excluded, if any of these conditions exist.

No implied warranty of merchantability or fitness for a particular purpose shall apply except during the applicable periods of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

*Volvo Cars of North America, Inc., is sometimes referred to in this booklet as "Volvo". All such references to "Volvo" are intended to refer to Volvo Cars of North America, Inc.

Volvo will repair, adjust, or replace a part when performing a repair under the warranty.

The emission warranty is not conditionally based on the use of genuine Volvo parts. Failures which occur, however, because of abuse or lack of required maintenance, are not eligible for coverage.

Where The Warranty Applies

This warranty applies to 2000/2001 model year vehicles originally sold by Volvo Cars of North America, Inc., certified for sale and registered in the state of California and the Common Wealth of Massachusetts.

Repairs and Service

The emission control system of your new 2000/2001 Volvo passenger car was designed, built and tested using genuine Volvo parts, and the car is certified to be in conformity with California and Massachusetts emission control requirements.

According to Federal regulations, you are eligible for additional emissions warranty coverage for up to eight (8) years or 80,000 miles, whichever first occurs for certain specific major emission components. The Federal emissions warranty starts on the date the vehicle is sold to the first retail purchaser or put into service, whichever occurs first. California, Massachusetts and Federal Warranty coverages are concurrent.

Servicing

It is recommended that any replacement parts used for maintenance, repair or replacement of emission control systems be genuine Volvo parts or genuine Volvo remanufactured parts. The owner may elect to have maintenance, replacement, or repair of the emission control devices and systems performed by any automotive repair establishment or individual. He/she may also elect to use parts other than genuine Volvo parts or genuine Volvo remanufactured parts for such maintenance, replacement, or repair without invalidating this warranty. The cost of such service parts, however, will not be covered under the warranty except in an emergency. (See Retailer Service.)

Parts

Replacement parts which are not equivalent to Volvo quality may impair the effectiveness of emission control systems. If other than genuine Volvo parts or genuine Volvo remanufactured parts are used for maintenance, replacement or repair of components affecting emissions, the owner should obtain assurances that such parts are warranted by their manufacturer to be equivalent to genuine Volvo Cars of North America, Inc. parts in performance and durability.

Volvo assumes no liability under this warranty for parts other than genuine Volvo parts or genuine Volvo remanufactured parts. The use of non-Volvo replacement parts, however, does not invalidate the warranty on other components unless non-Volvo parts cause damage to those warranted parts or systems.

Retailer Service

Repairs, adjustments, and service covered by this warranty will be performed by any authorized Volvo retailer at his place of business. There will be no charge for parts or labor (including diagnosis) when genuine Volvo parts or genuine Volvo remanufactured parts are used for any part of the emission control system or for any part which may affect emissions covered by this warranty.

If an emergency occurs and an authorized Volvo retailer is not reasonably available, repairs may be performed at any available service establishment or by any individual, using any replacement part. When a warranted part is not available within thirty (30) days or the repair cannot be completed within thirty (30) days, repairs may be performed at any available service establishment or by any individual, using any replacement part.

Volvo will reimburse the owner for emergency repairs (including diagnosis) that are covered under this warranty. The expenses, however, cannot exceed our suggested retail price for all warranted parts replaced and labor charges, based on Volvo's recommended time allowance for the warranty repair and the geographically appropriate hourly labor rate. Replaced parts and paid invoices must be presented at a Volvo retailer as a condition of reimbursement for emergency repairs not performed by a Volvo retailer.

Failure to notify the owner of a decision to honor or deny a Performance Warranty Claim within thirty (30) days from the time the vehicle is initially presented for repair shall result in the vehicle manufacturer being
responsible for repairing the vehicle without charge to the vehicle owner, unless such failure is attributable to the vehicle owner or to events beyond the control of the vehicle manufacturer or the repair facility.

You are advised to have all recommended maintenance or repairs on your new 2000/2001 Volvo vehicle performed. Volvo will not deny a warranty claim solely because you have no record of maintenance; however, we may deny a warranty claim if your failure to perform required maintenance resulted in the failure of a warranted part.

Receipts and/or maintenance records covering the performance of regular maintenance should, therefore, be retained in the event questions arise concerning maintenance. The receipts and records should be transferred to each subsequent owner of this car.

Warranty Information

Emission Warranties - California and Massachusetts

California and Massachusetts Inspection Program

The following provisions apply to vehicles which fail to pass the California or Massachusetts Smog Check. Should your vehicle fail the inspection during the warranty period, you may choose to have the vehicle repaired at any authorized Volvo retailer. The authorized Volvo retailer will make the necessary repairs within the three (3) year/50,000-mile period so that the vehicle will pass the inspection. After three (3) years/50,000 miles, but before a period of use of seven (7) years/70,000 miles, the authorized Volvo dealer will repair or replace only those parts listed on page 45. After seven (7) years/70,000 miles, but before a period of use of eight (8) years/80,000 miles, the authorized Volvo retailer will cover only the catalytic converter, electronic control unit and on-board diagnostic device. Volvo will pay for the repair unless the failure was caused by abuse, neglect, improper maintenance, or the use of leaded fuel or fuels not recommended in your Owner's Manual or this booklet.

If the failure is covered under this warranty, Volvo shall be liable for diagnostic and repair expenses. If the failure is caused by a combination of warrantable and non-warrantable conditions, the owner shall not be liable for the portion of diagnostic and repair costs relating to the warrantable condition. If the failure is caused by a non-warrantable condition, the vehicle owner shall be liable for all diagnostic and repair expenses, but not to exceed the maximum permissible under the inspection program. The owner may choose to have the vehicle repaired at a facility other than a Volvo retailer; however, if a warrantable condition is found, the owner must bring the vehicle to an authorized Volvo retailer to have the repairs completed at no cost for parts, labor, and diagnosis. Volvo will not reimburse the owner for diagnostic costs incurred at the unauthorized service facility except in the case of an emergency.

What Is Not Warranted

1. Required maintenance services as specified on pages 53-55 of this booklet. Items that affect emissions and require scheduled replacement are warranted up to their first replacement point, [such as spark plugs (at 30,000 miles), filters, belts, etc.]. Once these parts have been replaced at the scheduled replacement point, they are no longer covered by this emission Warranty.

2. Malfunctions in any part caused by misuse, improper adjustments (by other than a Volvo dealer during warranty repair work), modification, alteration, tampering or disconnection of system parts.

3. Damage resulting from accidents, acts of nature, or events beyond the control of Volvo.

4. The use of fuel and/or oil or other fluids which do not meet the Volvo-approved standards as set forth in the Owner's Manual and on page 56 and 57 of this booklet.

5. Repairs on vehicles for which the true odometer mileage cannot be readily determined.

6. Parts other than genuine Volvo replacement or remanufactured parts used for maintenance, repair or replacement affecting components of the emission control system.

7. Any loss of time, inconvenience, loss of vehicle use or commercial loss.

Limitations and Disclaimers - California and Massachusetts

Volvo's written warranty is exclusive and in lieu of all warranties, whether oral or written, expressed or implied.

No implied warranty of merchantability or fitness for a particular purpose shall apply except during the applicable periods of this warranty.

Volvo does not authorize any individual or corporation to create for it any obligation, liability or other warranty in connection with this vehicle.

Volvo's liability, if any, for product(s) furnished under this warranty shall in no event exceed the cost of correcting defects in the product(s) as herein provided and upon the expiration of this warranty, any such liability shall terminate.

Note:

This warranty gives you specific legal rights and you may also have other rights. California and Massachusetts may not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. California and Massachusetts may not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Emission Parts List - California and Massachusetts

The components listed in the chart below are covered under the California and Massachusetts Emission System Warranty for warrantable repairs up to seven (7) years or 70,000 miles, whichever occurs first.

Overseas Operations

The warranties provided in this booklet are for 2000/2001 Volvo passenger cars built to U.S. or Canadian specifications sold by Volvo and normally operated and registered in any of the 50 states of the U.S., the District of Columbia, or any provinces of Canada.

Travel Outside of the U.S. and Canada

Should warranty repairs be required while you are temporarily traveling abroad, and the repairs are covered under the warranties in this booklet, but not under the 12-Month International Warranty, payment for the repairs may be required. Signed repair orders and/or bills covering the repair may be submitted to Volvo Cars of North America Customer Service Department in U.S., Volvo Cars of Canada Customer Service Department in Canada, for reimbursement after the warranted repair is completed, or to your Volvo retailer upon returning to the U.S. or Canada.

Registration Outside of the U.S. or Canada

If you register your U.S. or Canadian specification vehicle outside of the 50 states of the U.S., the District of Columbia, or the provinces of Canada, then the 12_Month International Warranty only shall apply.

Tourist and Diplomat Sales

U.S. and Canadian specification vehicles sold by Volvo TDS for ultimate use in the U.S. or Canada and operating abroad are covered by the 12-Month International Warranty. The warranties outlined in this booklet will be reinstated for those vehicles upon return to the U.S. or Canada.

Name/Address Change Card

U.S.A Volvo Owners Mail the card to:

Canadian Volvo Owners Mail the card to: